Shipping & Returns
Standard delivery is free on orders over £50. We aim to dispatch all orders within 1-4 business days, Royal Mail Tracked 48hrs.
Orders below £50 will be subject to a 3.99 GBP delivery cost.
Once shipped, you will receive a tracking notification from Royal Mail with your allotted delivery day.
Please note that for products that state 'Made to order' on the product page, standard delivery times may be up to 14 days.
Rest of the WorldWe ship worldwide. Costs vary by country and are available at checkout. All orders will be shipped with international standard delivery unless tracking is selected. International delivery lead times apply. Please check your country page on Royal Mail for the most up-to-date information on shipping timeframes. Worldwide tracked shipping is completely free on orders over £150. Please be aware that your order may incur additional customs or important duty charges depending on the destination country. Please note that we do not cover these costs, therefore, you will be responsible for them.
Unfortunately as these costs are beyond our control and vary between
countries, we cannot advise prior to shipment how much they will be. For more information, please consult your local customs office.
If you change your mind you can return your item(s) within 14 days of receipt, excluding earrings (for hygiene reasons) and gift cards.
Send us an email at firstname.lastname@example.org, letting us know your name, order number, the item you are returning and reason for returning the item(s). All returns must be received unworn and in their original packaging. We recommend opting for a tracked method of return to ensure your return reaches us safely. We aim to process all refunds within 10 working days.
Please note that original shipping charges are non-refundable. We cannot refund duties, taxes or shipping charges.