Delivery & Returns

Delivery

Standard delivery is FREE for orders over £30 within the UK. Please allow 3-7 working days for our Standard UK Delivery. This period may be extended during peak times such as the build up to Christmas, or due to unforeseen circumstances related to the Covid-19 pandemic. Orders under the value of £30 will be subject to a £3.99 delivery charge in the UK.

We offer Next Day Delivery if you just can't wait - at a cost of £6.99, availability depends on the time of year. This excludes orders placed on weekends, due to reduced opening hours of Royal Mail. Please order before 12pm to ensure your next day delivery. (Currently unavailable as we are struggling to keep up with the demand for next day orders as a small business.)

We ship worldwide. Cost prices vary by country. All orders will be shipped with international standard delivery, unless tracking is selected. International delivery lead times apply. Please check your country page on Royal Mail for the most up to date information on shipping times. 

 

    Returns Policy

    We happily offer returns and exchanges within 14 days of receipt for UK orders, and one month of receipt for international orders. Simply send us an email at customercare@constellationslondon.com letting us know your name, order number, the item you are returning and reason for returning the item(s), and whether you would like a refund or exchange. All returns must be returned in their original packaging in order to receive a full refund and will be at the cost of the buyer. 

    Due to hygiene reasons, returns are not available on earrings unless faulty.