Delivery & Returns

Delivery Options

UK Standard Delivery is free on orders over £50. Please allow 3-7 working days to receive your order. Orders below £50 will be subject to £3.99 delivery.

We offer UK Next Day Delivery if you just can't wait, for just £6.99. Please order before 12pm. Orders placed on weekends will be sent Next Day Delivery on the next working day. 

We ship worldwide. Cost prices vary by country. All orders will be shipped with international standard delivery unless tracking is selected. International delivery lead times apply. Please check your country page on Royal Mail for the most up-to-date information on shipping timeframes. 

Worldwide tracked shipping is now free on orders over the value of £150!

 

Returns Policy

We happily offer returns and exchanges within 14 days of receipt for UK orders and 30 days of receipt for international orders. 

Simply send us an email at customercare@constellationslondon.com letting us know your name, order number, the item you are returning and reason for returning the item(s), and whether you would like a refund or exchange. All returns must be returned in their original packaging to receive a full refund. We recommend choosing a tracked method of return to ensure your return reaches us safely. 

Due to hygiene reasons, returns are not available on earrings.