Delivery & Returns

Delivery Options

UK Standard Delivery is free on orders over £50. Please allow 3-7 working days for delivery. Please note that for products that are 'Made to order' stated on the product page, standard delivery times may extend to up to 14 days. Orders below £50 will be subject to a £3.99 delivery. Tracking information will be provided as soon as your order is dispatched via Royal Mail Tracked 48 hour. 

We ship worldwide. Costs vary by country. All orders will be shipped with international standard delivery unless tracking is selected. International delivery lead times apply. Please check your country page on Royal Mail for the most up-to-date information on shipping timeframes. Worldwide tracked shipping is free on orders over £150.

Returns Policy

We happily offer returns and exchanges within 14 days of receipt for UK orders and 30 days of receipt for international orders. 

Simply send us an email at customercare@constellationslondon.com letting us know your name, order number, the item you are returning and reason for returning the item(s), and whether you would like a refund or exchange. All returns must be returned in their original packaging. We recommend opting for a tracked method of return to ensure your return reaches us safely. Due to hygiene reasons, returns are not available on earrings.

We aim to process all refunds within 14 working days.

Please contact us if you have any questions.